The VGS Process
How Vigiscope works
Five steps connect your report to a verified responder — visualized here so you know exactly what happens after you tap SOS.
Report to Resolution
What happens after you tap SOS
Register
Create your profile and verify your phone number.
Report
Tap SOS or pick a category. Location attaches automatically.
Verify
A dispatcher reviews the report at the command center.
Dispatch
The nearest verified responder is assigned and routed to you.
Track
Follow live status updates until the incident is resolved.
At a Glance
What each app can do
| Capability | VGS Report (Citizen) | VGS Dispatcher (Command Center) | VGS Responder (Field) |
|---|---|---|---|
| Submit SOS / incident report | ✓ | — | — |
| View live incident map | — | ✓ | — |
| Assign & route responders | — | ✓ | — |
| Turn-by-turn navigation to scene | — | — | ✓ |
| Real-time status tracking | ✓ | ✓ | ✓ |
| Direct messaging with dispatcher | — | ✓ | ✓ |
| Incident close-out & audit log | — | ✓ | ✓ |
Behind the Scenes
The apps that power the response
Every report you send is handled by two purpose-built tools working together.
VGS Dispatcher
Operators use this console to triage every incoming report and coordinate the response in real time.
- Live map of all active incidents
- Report verification & priority scoring
- One-tap nearest-responder assignment
- Full incident audit trail
VGS Responder
Field agents use this app to receive dispatches, navigate to the scene, and report outcomes.
- Instant dispatch alerts with incident details
- Turn-by-turn navigation to the scene
- Direct two-way line to the dispatcher
- Status updates & incident close-out
While You Wait
Safety tips after you report
Stay on a well-lit, visible location if it's safe to move — this helps the responder find you faster.
Keep your phone charged and location services on so your position keeps updating.
Keep the app open — you'll get live status updates as your report is verified and dispatched.
If the situation changes or resolves itself, update the report so the responder isn't dispatched unnecessarily.
Ready to try it yourself?
Download VGS and complete registration in under two minutes.